Slack was founded in the year 2013. However, it was launched to the public on February 2014 after being tested for a year. The app was an instant success, as it received 8000 requests on the first day of its launch. Further, in the second week, it was able to attract 15,000 users.
At the same time, in the year 2014, Slack was listed as a Unicorn startup. Slack has around 20 million users and generated a revenue of $273.4 million in the first quarter of 2022.
You can keep reading to learn more about Slack’s latest facts and figures. After reviewing all the trusted sources and researching Slack’s financial reports, we have compiled all the latest data in the following article.
Slack Statistics: At A Glance
Slack is a team communication tool used by millions. Its statistics can provide insights into productivity, collaboration, and team dynamics.
- Slack has over 20 million active users as of 2023. It is predicted that the platform will have 47.2 million Daily active users and 79 million monthly active users by the year 2025.
- Every day, Slack crosses one billion usage minutes.
- Slack generated a revenue of $273.4 million in the first quarter of the year 2022. There was an increase in revenue by 36% as compared to the past year.
- There were more than 169,000 paid customers of Slack in the year 2022.
- The average revenue per paying Slack user is expected to be $13.8 by the end of the year 2025.
- The average revenue of Slack is expected to be $4,217 million by the end of the year 2025.
- According to the latest data, Slack is valued at $26.51 billion as of the year 2023.
- Of the top 100 fortune companies, 65 reported using Slack to communicate daily and manage their projects.
- Slack users usually spend 9 hours logged in on Slack on weekdays. Besides, they log in to the app for at least 90 minutes.
About Slack
| Launch Date. | 14 August 2013 |
| Founder. | Stewart Butterfield (co-founder, CEO), Cal Henderson (co-founder, CTO) |
| Headquarters | San Francisco, California |
| Parent Company | Salesforce |
| Daily active users | 12 million+ |
| Number of active users | 20 million+ |
| Revenue generated | 902 million+ |
How Many People Use Slack?
- Slack has approximately 18 million active users as of the year 2020. According to the business of apps, the number is expected to have surpassed 20 million by the year 2020.
The following table displays the number of SLack users over the past years.
| Year | Number Of People That Use Slack |
| 2015 | 2 million |
| 2016 | 4 million |
| 2017 | 6 million |
| 2018 | 8 million |
| 2019 | 12 million |
| 2020 | 18 million |
| 2021 | 20 million |
- Slack is predicted to have 32.3 million daily active users as of the year 2023. While the number of daily active users in the year 2019 was reported to be $8.7 million.
The following table displays the daily active users of Slack over the past years.
| Year | A Number Of Daily Active Users Of Slack. |
| 2019 | 8.7 million |
| 2020 | 12.6 million |
| 2021 | 19.2 million |
| 2022 | 25.7 million |
| 2023 | 32.3 million |
| 2024 | 38.8 million |
| 2025 | 47.2 million |
Source: Statista.
- Besides, the monthly active users are predicted to be 54.1 million as of 2023.
Moreover, the number of monthly active Slack users worldwide in the year 2019 was reported to be 14.6 million.
The following table displays the number of monthly active users of Slack.
| Year | A Number Of Monthly Active Users Of Slack. (Predicted Values) |
| 2019 | 14.6 million |
| 2020 | 21 million |
| 2021 | 32.2 million |
| 2022 | 43.1 million |
| 2023 | 54.1 million |
| 2024 | 65 million |
| 2025 | 79 million |
Source: Statista.
Slack Usage Statistics
- 65 out of 100 Fortune companies reported that they use Slack to some extent.
- On average, users use Slack for at least 90 minutes per day on weekdays. Besides, every weekday, Slack crosses one billion usage minutes.
- More than 500,000 developers reported that they use Slack.
- More than 1.5 billion messages are sent daily on Slack.
- Around 2000 apps and 750 bots are available in the dictionary in the Slack app. Moreover, 400 apps have been developed to be integrated with Slack.
- The name Slack is an acronym for ‘Searchable Log of All Conversation and Knowledge.’
- Slack users spend approximately 9 hours signed in on Slack on weekdays.
Slack Revenue
- In the 1st quarter of the year 2022, Slack was able to generate a revenue of $273.4 million. There was a 36% year-over-year increase in revenue.
- Slack was able to generate a revenue of $ 902 million in the year 2021. Salesforce predicted that the revenue Slack generated in 2022 would be $1.5 billion.
The following table displays the revenue generated by Slack over the past years.
| Year | Revenue Generated By Slack |
| 2014 | 12 million |
| 2015 | 30 million |
| 2016 | 100 million |
| 2017 | 200 million |
| 2018 | 221 million |
| 2019 | 401 million |
| 2020 | 630 million |
| 2021 | 902 million |
Source: Business of Apps.
- The revenue of Slack is expected to reach more than $4.22 billion by the end of the year 2025.
The following table displays the comparison between the revenue generated by Slack in the year 2019 and 2025.
| Year | Slack Revenue. |
| 2019 | $390 million |
| 2025 | $4,217 million |
- In the year 2019, Slack generated a revenue of $9.5 per paying Slack user.
On the other hand, the predicted value of the average revenue per paying Slack member in the year 2025 is expected to be $13.8.
The following table displays the comparison of the average revenue per paying Slack user in the years 2019 and 2025.
| Year | The Average Revenue Per Paying Slack User. |
| 2019 | $9.5 |
| 2025 | $13.8 |
Slack Profit
- Slack was not able to earn any profit since its launch. However, the net losses of Slack lowered in the past years.
In the year 2021, Slack faced a net loss of $292 million. While in the year 2020, the loss occurred to the company was reported to be $567 million.
The following table displays the loss faced by Slack in the past years.
| Year | Loss Occurred |
| 2017 | 146 |
| 2018 | 140 |
| 2019 | 138 |
| 2020 | 567 |
| 2021 | 292 |
Source: Statista.
Slack Paying Customers
- There were more than 169,000 paid customers as of the first quarter of the year 2022. There was an increase of 39% year-over-year growth in the number of paid users.
Besides, in the year 2021, Slack had 156,000 paying customers.
The following table displays the number of paying customers of Slack over the past few years.
| Year | Paying Customers |
| 2017 | 50,000 |
| 2018 | 60,000 |
| 2019 | 88,000 |
| 2020 | 112,000 |
| 2021 | 156,000 |
| 2022 | 169,000 |
Source: Business of Apps, Slack.
- 3 million users out of 8 million daily active users were found to be paid users in the year 2018. While in the year 2017, 2 million daily active users out of 6 million users were reported to be paid users.
The following table displays the number of daily active users in comparison to the paid users of Slack from the year 2014 to 2018.
| Date | Number Of Paid Users. | Number Of Daily Active Users. |
| Feb 1, 2014. | 0 | 16 |
| August 12, 2014. | 40 | 140 |
| Oct 31, 2014. | 73 | 268 |
| Feb 12, 2015. | 135 | 500 |
| Apr 16, 2015. | 200 | 750 |
| Jun 24, 2015. | 300 | 1,100 |
| Oct 29, 2015 | 470 | 1700 |
| Dec 15, 2015 | 570 | 2000 |
| Feb 12, 2015 | 675 | 2,300 |
| Apr 1, 2015 | 800 | 2,700 |
| May 25, 2016 | 930 | 3,000 |
| October 20, 2016 | 1,250 | 4,000 |
| Sep 12, 2017 | 2,000 | 6,000 |
| May 8, 2018 | 3000 | 8,000 |
Source: Statista.
Slack Organizations
- In the year 2020, approximately 750,000 organizations were using Slack. However, the majority of them were unpaid customers of Slack.
The following table displays the number of organizations that have used Slack over the past years.
| Year | Number Of Organizations Using Slack. |
| 2014 | 30,000 |
| 2015 | 60,000 |
| 2016 | 200,000 |
| 2017 | 330,000 |
| 2018 | 450,000 |
| 2019 | 640,000 |
| 2020 | 750,000 |
Source: Statista.
Slack Valuation (2023)
- Slack is valued at $26.51 billion as of 2023.
The following table displays the valuation of Slack over the past years.
| Year | Valuation Of Slack |
| 2014 | $1.1 billion |
| 2015 | $2.8 billion |
| 2016 | $3.8 billion |
| 2017 | $5 billion |
| 2018 | $7.1 billion |
| 2019 | $23 billion |
| 2020 | $17 billion |
| 2021 | $25.3 billion |
| 2022 | $26.23 billion |
| 2023 | $26.51 billion |
Sources: Business of Apps.
Market Share Of Slack
- Slack has a market share of 22.50% as of the year 2023.
- Microsoft Teams are reported to be the biggest competitor of Slack. According to Slack stats, there were only 12 million daily users of Slack, while Microsoft Teams were 75 million.
Microsoft Teams have 270 million daily active users as of the year 2023, on the other hand, Slack has over 20 million daily active users.
The following table displays the number of Daily active users of Slack and Microsoft Teams over the past years.
| Year | The Number Of Daily Active Users Of Slack. | Number Of Daily Active Users Of Slack. |
| 2017 | 2 million | 6 million |
| 2018 | 8 million | 8 million |
| 2019 | 20 million | 10 million |
| 2020 | 75 million | 12 million |
| 2021 | 145 million | 14 million |
| 2022 | 270 million | 18 million |
| 2023 | 280 million | 20 million |
Source: Companies Market Cap.
Slack Growth Statistics
- In the year 2009, Slack employed around 1664 people. Currently, Slack states that it has 2,045 staff. The majority of its employees work at the Slack headquarters in California.
- Slack has 11 offices in 7 countries worldwide, besides its headquarters in America.
- Slack is available in more than 150 countries.
- Slack has the highest conversion rate of 30% among all the freemium business models.
- Slack was introduced in Japan in the year 2019.
Slack Chat Statistics
- An unlimited number of channels can be created on Slack.
- Hundreds of emojis can be used in messages that are sent on Slack.
- 87% of Slack users reported that conversations on Slack improved the quality of communication in their organization.
- Slack is utilized by 7.3% of developers throughout the world.
- Slack API reduced the lengthy procedures of the company to 30-minute tasks.
- Slack reduced the support tickets by 2,500 per week.
- More than 3,800 queries per week are handled smoothly by the Slack API integrations.
- In the United States, a regular Slack subscription for small to medium size trades for 5.25 pounds.
Slack Productivity Statistics
- Companies needed lesser emails and fewer meetings due to the improved communication on Slack. Besides, organizations that used Slack reported that their usage of emails declined by 32%, and the number of their meetings reduced to 23%.
- The companies that use Slack are able to bring their products to the market 23% faster as compared to other companies.
- 74% of Slack users send messages through public channels. With the help of Slack, enterprises witnessed a 13% increase in the number of arranged contracts.
- With the help of Slack, you can play various games like Rock Paper Scissor, Chess Box, Connect Four, or Ice Breakers with your colleagues.
- 515 organizations reported that after adopting the usage of Sack, the productivity of their team has increased by 40% to 20%. However, 144 organizations said that they saw no increase in the productivity of their team member after adopting the usage of Slack.
The following table displays the number of organizations that reported an increase in their productivity percentage after adapting to the usage of Slack.
| Percentage Increase In Productivity | Number Of Organizations. |
| More than 100% | 33 |
| 100% to 80% | 58 |
| 80% to 60% | 129 |
| 60% to 40% | 292 |
| 40% to 20% | 515 |
| 20% to 10% | 458 |
| No increase in productivity | 144 |
Source: Statista.
- 79% of the organizations reported that using Slack improved the culture of their team. On the other hand, 10.6% of the organizations reported that they did not see any improvement in their team culture.
The following table displays the effect of Slack on the team culture of the organizations.
| Effect On Team Culture | Percentage Of Organizations. |
| Improved team culture | 79% |
| No difference in the team culture | 10.6% |
| Don’t know if it affected the team culture. | 10.4% |
- 91% of the users reported that their ability to work remotely improved after adapting to Slack.
- 3 out of 4 professionals depend on Slack to complete their tasks.
Slack Issues And Concerns
- In February 2015, Slack was once hacked for over four days.
- Slack filed a report with the SEC about the threats that the platform was receiving from criminal organizations, nation-stats-supported actors, and nation-states.
- Slack has undergone 300 rigorous security tests to achieve the FED RAMP Agency Authority for the operation.
- In the year 2020, 3.01% of the malware was disguised as Slack in the year 2020.
- Slack has received nine certifications and attestations, including ISO IEC 27001.
- Slack reported that it supports compliance for four regulatory bodies.
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Wrapping Up: Slack Statistics (2023)
That’s all about Slack.
Used by millions of people over the years, Slack has evolved and has grown rapidly since its launch. It is preferred by various brands and large companies to smoothen their operations and manage their teams effectively.
Will Slack overtake Microsoft teams? or will it lag in the race of productivity and management? It will be interesting to see Slack and note down the growth of Slack.
