Microsoft Teams has become a go-to platform for collaboration, bringing together over 320 million daily users worldwide. With a 32.29% share of the global video conferencing market, it’s a major player in the industry.
The platform’s popularity continues to rise, with 77.93 million downloads worldwide in the first nine months of 2024. In the US alone, 8 million companies depend on Teams for smooth communication and teamwork.
Its influence extends to major corporations, with 93% of Fortune 100 companies relying on it, proving that Teams is an essential and trusted solution for businesses of all sizes.
Let’s take a look at the latest stats on Microsoft Teams, including how many people use it, its growth, revenue, market share, and more!
Microsoft Teams Statistics 2025 (Top Picks)
- Microsoft Teams has over 320 million users worldwide.
- In 2023, it brought in $8 billion in revenue.
- The platform holds 32.29% of the global video conferencing market.
- In the first nine months of 2024, Teams was downloaded 77.93 million times worldwide.
- Over 8 million US companies use Microsoft Teams for work.
- Microsoft Teams Premium now has more than 3 million users.
- 93% of Fortune 100 companies rely on Teams for communication.
How Many People Use Microsoft Teams?
Microsoft Teams has 320 million daily active users.
This marks a significant leap from the previous figure of 280 million, showcasing a steady rise in adoption.
The platform saw its most significant single-year growth between 2019 and 2020, when users skyrocketed by 55 million. This remarkable surge was largely fueled by the COVID-19 pandemic, which drove a massive shift toward remote work and virtual collaboration tools.
The growth trajectory continued, with another doubling of users from 75 million to 145 million between 2020 and 2021.
Even after the pandemic, Teams maintained steady growth, adding 50 million users between 2022 and 2024.
Here are further details about the number of users of Microsoft Teams recorded over the years.
| Fiscal Year | Number Of Microsoft Teams Users |
|---|---|
| 2024 | 320 million |
| 2023 | 270 million |
| 2022 | 145 million |
| 2021 | 75 million |
| 2020 | 20 million |
| 2019 | 8 million |
| 2018 | 2 million |
Source: Statista
Microsoft Teams Demographics
61.21% of the Microsoft Teams users are aged 35 to 54.
This indicates that Teams is highly popular among professionals in their mid-career stages, who likely rely on the platform for workplace collaboration.
An additional 20.82% of users are aged 55 and above, suggesting significant adoption among senior professionals, likely in leadership roles.
In comparison, younger users aged 18 to 34 make up 17.98% of the user base, indicating lower adoption among early-career professionals and students.
With 82.02% of users aged 35 and above, Microsoft Teams clearly caters primarily to older age groups, aligning with its role as a professional collaboration tool.
Here are further details about the Share of Microsoft Teams users of different age groups.
| Age Group | Share of Teams Users |
|---|---|
| 18 to 24 years old | 4.08% |
| 25 to 34 years old | 13.90% |
| 35 to 44 years old | 31.23% |
| 45 to 54 years old | 29.98% |
| Above 55 years old | 20.82% |
Source: StatSocial.
The majority of Microsoft Teams users are male, accounting for 72.86% of the platform’s user base.
In comparison, 27.14% of users are female, highlighting a large gender disparity among Teams users.
Source: StatSocial.
Microsoft Teams Users By Country
In the United States, 8 million companies use Microsoft Teams.
The United Kingdom follows with 1.9 million companies, while 855,000 companies in Canada use Teams.
In Germany and France, 285,000 and 132,000 companies, respectively, have adopted Microsoft Teams.
The table below highlights the number of companies by country that have adopted Microsoft Teams:
| Country | Number Of Companies |
|---|---|
| United States | 8.0 million |
| United Kingdom | 1.9 million |
| Canada | 855,000 |
| Germany | 285,000 |
| Australia | 269,000 |
| India | 146,000 |
| France | 132,000 |
Source: Earthweb
Microsoft Teams Revenue
In 2023, Microsoft Teams generated an estimated revenue of over $8 billion in revenue.
While it’s difficult to determine exactly how much of Microsoft’s $69.27 billion productivity and business segment revenue comes from Teams, the platform’s impact is undeniable. With 50% of Microsoft 365’s commercial users actively using Teams, its revenue is believed to exceed $8 billion.
The platform experienced remarkable growth between 2019 and 2020, with its revenue soaring by $6 billion in just one year.
Let’s take a look at the annual revenue generated by Microsoft’s productivity and business segment over the years:
| Fiscal Year | Estimated Revenue of Microsoft Teams |
|---|---|
| 2023 | Over 8 Billion |
| 2021 | 7.7 Billion |
| 2020 | 6.8 Billion |
| 2019 | 0.8 Billion |
| 2018 | 0.2 Billion |
| 2017 | 0.01 Billion |
Source: UseSignHouse.
Microsoft Teams Market Share
Microsoft Teams holds nearly a third of video Conferencing market share worldwide.
This makes Teams the second most widely used platform after Zoom, which leads with 55.91%.
The platform’s market share is notably higher than competitors like GoToMeeting (8.81%), Google Meet (5.52%), and WebEx (7.61%), reflecting its widespread use within the corporate sector, particularly within organizations already leveraging Microsoft 365.
The following table displays the share of Microsoft teams in the Video Conferencing software market.
| Videoconferencing Software | Market Share |
|---|---|
| Zoom | 55.91% |
| Microsoft Teams | 32.29% |
| GoToMeeting | 8.81% |
| Google Meet | 5.52% |
| WebEx | 7.61% |
| RingCentral | 5.31% |
| FaceTime | 2.16% |
| Skype | 1.41% |
| Facebook Messenger | 0.75% |
| Bluejeans | 0.31% |
Source: Statista
Microsoft Teams Downloads
In the first three quarters of 2024, Microsoft Teams recorded 77.93 million downloads globally.
Breaking it down by region:
- 22.2 million downloads came from the Asia-Pacific region,
- 25.45 million downloads were from Europe, the Middle East, and Africa,
- 30.27 million downloads were recorded across North and Latin America.
In comparison, Teams achieved a total of 109.04 million downloads throughout 2023.
The following table displays the number of Microsoft Teams downloads by quarter:
| Year | Downloads |
|---|---|
| 2024 Q3 | 26.36 million |
| 2024 Q2 | 24.7 million |
| 2024 Q1 | 26.86 million |
| 2023 Q4 | 27.62 million |
| 2023 Q3 | 27.8 million |
| 2023 Q2 | 25.49 million |
| 2023 Q1 | 28.13 million |
| 2022 Q4 | 27.22 million |
| 2022 Q3 | 28.34 million |
| 2022 Q2 | 28.19 million |
| 2022 Q1 | 33 million |
Source: Statista
How Many People Use Microsoft Teams Premium?
Microsoft Teams Premium has surpassed 3 million seats, marking an impressive 400% year-over-year growth.
This rapid success is fueled by organizations like Dentsu, Eli Lilly, and Ford opting for its advanced features, such as end-to-end encryption and real-time translation.
This progress is remarkable, especially considering that just last October, Microsoft announced that Teams Premium had reached 10,000 paying customers.
Source: UC Today
Microsoft Teams Usage Statistics
Over 1 million organizations use Microsoft Teams globally.
This figure by now may have increased as more organizations have adopted collaborative workspaces, enabling employees to communicate and work together.
Further, 93% of the Fortune 100 companies use Microsoft Teams for collaborations.
Some of the top companies that use Microsoft Teams are Accenture, Toyota, Kohler, Lumen, Ernst & Young, Pfizer, etc.
Here is a table displaying the number of organizations worldwide that use Microsoft Teams.
| Year | Number of Organizations Using Microsoft Teams |
|---|---|
| 2020 | 1 million |
| 2019 | 0.5 million |
| 2018 | 0.2 million |
| 2017 | 0.05 million |
Source: Microsoft.
47% of the medium-sized organizations use Microsoft Teams.
At the same time, 32% of the large and 21% of the small organizations use Microsoft Teams.
The majority of Teams users come from organizations with 50 to 200 employees, totaling 5,786 companies. In contrast, only 2,182 organizations with more than 10,000 employees use Teams worldwide.
Overall, smaller and mid-sized companies dominate the Microsoft Teams user base, with adoption gradually decreasing as organizations grow larger.
Here are further details about the Employee count of the Microsoft Teams organizations.
| Employee Size | Number Of Companies That Use Microsoft Teams |
|---|---|
| 1 to 10 employees | 1,366 |
| 10 to 50 employees | 3,841 |
| 50 to 200 employees | 5,786 |
| 200 to 500 employees | 3,493 |
| 500 to 1000 employees | 2,574 |
| 1000 to 5000 employees | 4,245 |
| 5000 to 10000 employees | 1,408 |
| More than 10000 employees | 2,182 |
Source: Enlyft.
Nearly half of the companies that use Microsoft Teams are mid-sized companies.
Microsoft Teams is widely used across various business sizes. Around 21% of its users come from small businesses, and mid-sized businesses make up 47% of the user base.
Additionally, large enterprises account for 32% of the user base of Microsoft Teams.
Source: Usesignhouse
Microsoft Teams Meeting Minutes
In April 2020, Microsoft Teams recorded an incredible 4.1 billion meeting minutes in just one day.
The platform saw a significant surge in meeting minutes throughout March 2020, driven by the shift to remote work during the COVID-19 pandemic.
Meeting minutes skyrocketed from 0.56 billion at the start of the month to 2.7 billion by the end. The momentum continued into April, with usage reaching its peak at 4.1 billion minutes, reflecting the growing reliance on virtual meetings as remote work became the new norm.
The following table highlights further details about Microsoft Teams meeting minutes recorded between March and April 2020 (Peak Usage):
| Date | Meeting Minutes |
|---|---|
| 12th March 2020 | 0.56 billion minutes |
| 16th March 2020 | 0.9 billion minutes |
| 31st March 2020 | 2.7 billion minutes |
| April 2020 | 4.1 billion |
Source: Microsoft.
Additional Microsoft Teams Statistics
Here are the facts and figures related to the Microsoft Teams application.
- Over 17 million Microsft Teams users rely on the platform’s “phone” feature for seamless and secure communication every month.
- Microsoft Teams can host web conferences and Webinars for up to 1,000 attendees.
- Also, the webinars and web conferences can be broadcast for up to 10,000 people.
- 183,000 tenants in 175 nations use Microsoft Teams for Education.
- 61% of teachers worldwide said they expect to see an increase in hybrid learning in the upcoming years. At that time, 87% of them planned to use a technology like Microsoft Teams for hybrid education.
- Microsoft Teams’ video calls have increased by 1000% since the Pandemic.
- 6.22 billion chats are recorded each year on Microsoft Teams.
Microsoft Teams Chat is one of the platform’s core features. It allows individuals and teams to communicate in real-time through text messages, voice, and video calls.
Here are further details about the number of Chats recorded in the Microsoft Teams app over different time periods.
| Period | Number Of Chats |
|---|---|
| In a 1 minute | 1,200 |
| In a 1 hour | 72,000 |
| In one day | 1,728,000 |
| In one month | 51,840,000 |
| In a one-year | 6.22 billion |
Source: UC Today, Usesignhouse.
Microsoft Teams Case Studies
Here are some case studies that demonstrate the effect of the before-and-after scenarios of Microsoft Teams adoption.
A Forrester Total Economic Impact™ Study Commissioned by Microsoft, April 2023
Forrester’s interviews and financial analysis found that a composite organization experiences benefits of $47.10 million over three years versus costs of $12.06 million, adding up to a net present value (NPV) of $35.04 million and an ROI of 291%.
The case study concluded that 60% of offices will move to a hybrid environment with fewer employees.
Microsoft Teams enables the composite organization to save time and money while empowering its employees to build deeper connections with colleagues, partners, and customers.
Senior director of digital workplace manufacturing said, “Teams is a super app because it does so many things. It’s not just for voice calls. It’s not just for video conferencing. It’s a true collaboration tool. Everything that you need is there, and now it’s integrating into all sorts of things, making it even more useful and powerful.”
Source: Forrester.
Rapid implementation of Microsoft Teams in response to COVID-19: one acute healthcare organization’s experience.
COVID-19 presented significant challenges to healthcare organizations, which needed to rapidly remodel their services but could not allow staff to meet face-to-face to minimize infection risk.
During this communication emergency, National Health Service (NHS) Digital announced the provision of Microsoft Teams, a digital communication and collaboration tool implemented at Royal Free London NHS Foundation Trust within two weeks.
The resulting use cases of Microsoft Teams were highly original and varied, ranging from a COVID-19 Education Programme to coordination of oxygen demand.
Analytics showed rapid and persistent adoption, surpassing 500 daily active users within 11 days.
Overall, this has been a radical approach to digital implementation in healthcare and has so far proved effective in delivering a cost-minimal, rapid communication tool at scale amid a global pandemic.
Source: National Library of Medicine.
Conclusion: Microsoft Holds Nearly A Third Of Video Conferencing Software Market Share
Microsoft Teams has emerged as a dominant platform, with over 320 million active users globally. In 2023, it generated an estimated $8 billion in revenue and recorded 77.93 million downloads in the first three quarters of 2024.
With 3 million seats of Microsoft Teams Premium, it has become a preferred choice for businesses. Holding 32.29% of the global videoconferencing market share, it ranks second after Zoom.
Additionally, 8 million companies in the US use Microsoft Teams, highlighting its broad adoption, particularly among organizations already utilizing Microsoft 365. Teams’ growth reflects its central role in workplace communication.
