PayPal processed 6.0 billion transactions at a 7% decline in the first quareter of 2025. However, total payment value (TPV) was $417.2 billion with an increased of 3% compared to the last year.
With a 45.52% market share and a massive 432 million active users, it remains the top choice for online payments, outpacing Stripe (17.15%) and Shopify Pay Installments (15.68%).
This article covers the latest PayPal Statistics, including PayPal’s users, transactions, market position, and revenue.
Paypal Statistics 2025: Top Highlights
- 432 million people worldwide use PayPal for digital payments.
- With a 45.52% market share, PayPal is the leading payment processor.
- The United States has the most PayPal users, with 278.1 million accounts.
- More than 30 million businesses rely on PayPal for transactions.
- PayPal employs over 27,200 people globally.
How Many People Use PayPal?
PayPal has around 432 million users worldwide.
That’s a slight 0.9% increase compared to last year. However, if we look at recent trends, the platform has gained about 5 million users since Q1 2024, when it had 427 million users.
At the end of 2023, PayPal reported a total of 426 million users, showing steady growth over time.
Here is a table displaying the number of PayPal users by quarter:
| Quarter | PayPal Active Accounts |
|---|---|
| Q3 2024 | 432 million |
| Q2 2024 | 429 million |
| Q1 2024 | 427 million |
| Q4 2023 | 426 million |
| Q3 2023 | 428 million |
| Q2 2023 | 431 million |
| Q1 2023 | 433 million |
| Q4 2022 | 435 million |
| Q3 2022 | 432 million |
| Q2 2022 | 429 million |
| Q1 2022 | 429 million |
Source: Statista.
PayPal Usage By Country
The United States has the highest number of PayPal users at 278.1 million
Following closely is Germany, with 137.7 million users, securing the second spot. The United Kingdom ranks third, with 56.2 million users. Italy and France are also among the top five countries with the most PayPal users.
The following table displays the number of PayPal users by country:
| Country | Number Of PayPal Users |
|---|---|
| United States | 278.1 million |
| Germany | 137.7 million |
| United Kingdom | 56.2 million |
| Italy | 21.9 million |
| France | 20.5 million |
Source: World Population Review.
PayPal Market Share
PayPal dominates the payment processing market, holding a 45.52% market share.
Stripe comes in second with 17.15%, while Shopify Pay Installments secures third place with a 15.68% market share.
The following table displays the market share owned by PayPal and other competitors.
| Company Name | Market Share |
|---|---|
| PayPal | 45.52% |
| Stripe | 17.15% |
| Shopify Pay Installments | 15.68% |
| Amazon Pay | 2.62% |
| SecurePay | 1.5% |
| PayPal Braintree | 1.2% |
| Stripe Checkout | 1.18% |
| Afterpay | 1.12% |
Source: Statista.
PayPal Users Demographics
56% of Americans reported that they have a PayPal account.
At the same time, 2 million people in the United Kingdom said they have a PayPal account. Besides, 75% of Europeans trust PayPal over other payment services.
Children make up to 9% of PayPal users in the United States.
Besides, 85% of Gen X online consumers in the United States have reported using PayPal before.
97% of the PayPal users worldwide are Millennials.
Meanwhile, 25% of PayPal users are aged 25 to 34, and 19% are aged between 35 to 44 years. The remaining 14% are below the age of 24.
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PayPal Revenue Statistics
In the first three quarters of 2024, PayPal brought in $23.4 billion in revenue.
Breaking it down, the platform generated $7.7 billion in Q1, $7.9 billion in Q2, and $7.8 billion in Q3.
Meanwhile, PayPal’s total revenue for 2023 was $29.77 billion, reflecting an 8.19% year-over-year increase.
The following table displays the revenue earned by PayPal over the past quarters.
| Quarter | Revenue Generated | Year-on-year Percentage |
|---|---|---|
| Q3 2024 | $7.84 billion | 6% |
| Q2 2024 | $7.9 billion | 8% |
| Q1 2024 | $7.7 billion | 9% |
| Q4 2023 | $8.02 billion | 8.67% |
| Q3 2023 | $7.41 billion | 8.33% |
| Q2 2023 | $7.28 billion | 7.05% |
| Q1 2023 | $7.04 billion | 8.6% |
| Q4 2022 | $7.38 billion | 6.7% |
| Q3 2022 | $6.85 billion | 10.7% |
| Q2 2022 | $6.81 billion | 9.1% |
| Q1 2022 | $6.48 billion | 7.5% |
Source: Statista, PayPal Investor Relations
PayPal Profit
In the third quarter of 2024, PayPal reported a net income of $1.01 billion.
This reflects a 1% decline compared to the same period last year and a decrease of over $118 million from the previous quarter.
Here are further details about the net income and net loss recorded by PayPal over the years:
| Quarter | Net Income (loss) | Year-on-year Percentage Change |
|---|---|---|
| Q3 2024 | $1,010 million | -1% |
| Q2 2024 | $1,128 million | 10% |
| Q1 2024 | $888 million | 12% |
| Q4 2023 | $1,402 million | 52.22% |
| Q3 2023 | $1,020 million | -23.3% |
| Q2 2023 | $1,029 million | 401.8% |
| Q1 2023 | $795 million | 56.2% |
| Q4 2022 | $921 million | 15% |
| Q3 2022 | $1,330 million | 4% |
| Q2 2022 | – $341 million | -128.8% |
| Q1 2022 | $509 million | -53.6% |
Source: Statista, PayPal.
PayPal Merchant Account
PayPal now has over 35 million merchant accounts, marking a growth of 5 million since 2020.
The following table displays the number of merchant accounts over the past years.
| Year | Account |
|---|---|
| 2023 | 35 million |
| 2022 | 35 million |
| 2021 | 33 million |
| 2020 | 30 million |
| 2019 | 24 million |
| 2018 | 21 million |
| 2017 | 18 million |
| 2016 | 15 million |
| 2015 | 13 million |
In How Many Countries Is PayPal Accepted?
PayPal is available in over 200 countries and regions worldwide, making it a widely accepted payment option.
It also supports 25 major currencies, including the US dollar and Japanese yen, allowing for seamless global transactions.
Source: PayPal
PayPal Transaction Volume
In the first three quarters of 2024 alone, PayPal has already processed 19.72 billion transactions, surpassing the total for all of 2021 (19.3 billion).
The platform saw its highest transaction volume in 2023, reaching 24.98 billion, marking a significant rise from previous years.
Looking back, PayPal handled 9.9 billion transactions in 2018. Fast forward to 2023, and that number more than doubled to 24.98 billion, highlighting its rapid growth and increasing global usage.
The following table displays the number of transactions processed by PayPal over the past years.
| Year | Number Of PayPal Transactions |
|---|---|
| 2024 (Upto Q3) | 19.72 billion |
| 2023 | 24.98 billion |
| 2022 | 22.3 billion |
| 2021 | 19.3 billion |
| 2020 | 15.4 billion |
| 2019 | 12.4 billion |
| 2018 | 9.9 billion |
Source: Statista
PayPal Transaction Per Account
PayPal recorded 58.7 transactions per account.
This is an increase of 13% compared to the previous year.
Here are further details about the PayPal payment transactions per account.
| Year | Transaction Per Account |
|---|---|
| 2023 | 58.7 |
| 2022 | 51 |
| 2021 | 45 |
| 2020 | 40 |
| 2019 | 40 |
| 2018 | 36 |
| 2017 | 33 |
| 2016 | 31 |
Source: Business of apps, PayPal.
How Many Employees Work At PayPal?
Over 27,200 employees work at PayPal.
While in the year 2021, the number of employees was 30,900. The number of employees decreased in 2022 due to the layoffs based on the rising recession in the United States.
The following table displays the number of employees in PayPal over the past years.
| Year | Number of PayPal Employees |
|---|---|
| 2023 | 27,200 |
| 2022 | 29,900 |
| 2021 | 30,900 |
| 2020 | 26,500 |
| 2019 | 23,200 |
| 2018 | 21,800 |
| 2017 | 18,700 |
Source: Statista, Macro trends
PayPal Consumer Statistics
- Consumers said that they are 54% more likely to make an online purchase if the merchant accepts PayPal.
- $485 is reported to be the average PayPal balance of an American Consumer.
- 66% of PayPal consumers reported that they shop only from domestic merchants.
- 65% of the mobiles with mobile payment apps have PayPal installed in them.
- 26% of the cross-border purchases on PayPal are reported from China.
PayPal Acquisitions
PayPal has launched several subsidiaries in the last decade.
These subsidiaries of PayPal were created to expand their financial services within the reach of customers and merchants and fulfill all their needs.
The key subsidiaries of PayPal are as follows:
| Year | Acquisitions |
|---|---|
| 2008 | Fraud Sciences, Bill Me Later |
| 2011 | Where.com, FigCard, Zong |
| 2012 | card.io |
| 2013 | IronPearl, Braintree, Venmo, StackMob |
| 2015 | Paydiant, CyActive, Xoom Corporation, Modest Inc |
| 2017 | TIO Networks, Swift Financial |
| 2018 | Jetlore, iZettle, Hyperwallet, Simility |
| 2019 | GoPay, Honey |
| 2021 | 2021, Chargehound, Happy Returns, Paidy |
PayPal acquired Honey for $4 billion in 2019.
Honey helps people to shop online and discover the best deals. The platform also assists the users to earn cashback.
Users have saved over $1 billion with the help of the platform.
Here are further details about PayPal’s top acquisitions.
- Honey: $4 billion
- Braintree: $800 million
- Xoom: $800 million
- iZettle: $2.2 billion
PayPal Fraud Statistics
PayPal fraud rate is between 0.17 and 0.18 percent of its revenue.
It represents a loss of more than 1 billion dollars in a year.
Bonus: Check out ecommerce fraud statistics for further insights into other e-commerce frauds.
Conclusion: Paypal Is Used By 432 Million People Worldwide
With 432 million users and a 45.52% market share, PayPal stands as the go-to digital payment platform worldwide.
In just the first three quarters of 2024, it processed 19.72 billion transactions, highlighting its steady growth. With 30 million businesses using PayPal and 278.1 million users in the U.S., its influence in the digital payment space is undeniable.
Operating in over 202 countries and regions, PayPal continues to expand its reach. As online payments evolve, PayPal remains a key player in shaping the future of digital transactions.
