52 PayPal Statistics Of 2023 (Infographics & Insights)

PayPal Statistics

Paypal is one of the largest payment processing services in the world. You might have used it at some point in your life due to its vast acceptance in the nation as well as internationally. 

So, how big is PayPal as of 2023?

According to the reports issued by PayPal on 9th February 2023, PayPal generated a revenue of $7.4 billion in the last quarter of the year 2022. Hence, the total revenue generated by PayPal was reported to be $27.5 billion.

Furthermore, with an increase of 2.9 million active users in the Q4 of 2022, PayPay reached 435 active users by the end of the year. 

If you want to know more about the latest PayPal Statistics, you are indeed in the right place. After researching the latest information from trusted sources, we have compiled them in the following article. You will find all the latest financial and operational facts and figures about Paypal in the sections below. 

Paypal Statistics: Top Picks

PayPal Statistics Infographics
Source: PayPal
  1. PayPal has 435 million active accounts as of 2023. In the year 2022, 8.6 million new active accounts were added. 
  1. 22.3 billion payment transactions took place in the year 2022. The number of transactions grew by 16% compared to the previous year.
  1. In the year 2022, PayPal generated net revenue of $27.5 billion. There was an 8% growth in the revenue of PayPal compared to the previous year. On the other hand, the net revenue of PayPal is predicted to grow by 7.5% in the year 2023. 
  1. 43% of the global market share in the payment service sector is owned by PayPal. 
  1. The Total Payment Volume of PayPal was reported to be $1.36 trillion by the end of the year 2022. Besides that, the TPV is expected to grow to $1.49 trillion in the year 2023
  1. 51 transactions per account on average were recorded by PayPal at the end of the year 2022. 
  1. There are 29 million merchant accounts on PayPal as of 2023.  
  1. More than 200 countries and regions worldwide use PayPal.
  1. There are 30,817 employees working at PayPal as of the year 2023. 
  1. The consumers reported that if the merchant accepts Paypal, they are 54% more likely to purchase from them. 

About PayPal:

Launch dateDecember 1998
Founder Dan Schulman (CEO, President), John Donahoe (Chairman)
HeadquartersPalo Alto, California 
Revenue generated$27.5 billion (FY 2022)
Active customer and merchant accounts 435 million
Total payment volume$337 billion
Number of payment transactions5.6 billion
Employees at PayPalMore than 30,900

How Many People Use Paypal?

How Many People Use PayPal
Source: PayPal
  1. PayPal recorded 435 million active accounts by the end of the year 2022. Besides, there was a growth in the number of active users by 2% in the Q4 of 2022.  

More than 432 million active users were recorded in 3rd quarter of the year 2022. While at the end of the year 2021, 426 active users of PayPal were recorded. 

The following table displays the number of active accounts on PayPal in different quarters over the past years. 

Quarter Active users/ Active accounts on PayPalYear-on-year percentage change 
Q4 2022435 million 2%
Q3 2022432 million 3.8%
Q2 2022429 million 6.5%
Q1 2022429 million 9.4%
Q4 2021426 million 13%
Q3 2021416 million 15.2%
Q2 2021403 million 16.5%
Q1 2021392 million20.6%
Q4 2020377 million 23.6%
Q3 2020361 million 22.4%
Q2 2020346 million 21%
Q1 2020325 million 17.3%
Q4 2019305 million 14.2%
Q3 2019295 million 16.1%
Q2 2019286 million 17.2%
Q1 2019277 million 16.9%

PayPal Users Demographics

PayPal Demographics
Source: PayPal
  1. 56% of Americans reported that they have a PayPal account. 2 million people in the United Kingdom said that they have a PayPal account. 
  1. PayPal users aged more than 50 years grew rapidly in the first two quarters of 2020. 
  1. Children make up to 9% of PayPal users in the United States. 
  1. People between the ages of 41  to 56 use PayPal more than adults in other age groups. 
  1. 75% of Europeans trust PayPal over other payment services. 
  1. 85% of Gen X online consumers in the United States have reported that they had used PayPal before. 

PayPal Usage Around the World

PayPal Statistics Infographics #2
Source: PayPal
  1. PayPal is used by 51% of people for payment in stores, restaurants, etc., in Germany. Besides, it is used by 92% of people for online payments. 

On the other hand, 37% of people in the United Kingdom use PayPal for in-store payments, and 88% of people use it for online payments. 

The following table displays the usage of Paypal in various countries around the globe. 

CountryStores, restaurants, and other POSOnline payments
Germany51%92%
United Kingdom37%88%
Australia31%84%
Austria30%84%
Italy0%91%
France0%90%
Spain0%89%
Canada0%87%
Mexico0%86%
Brazil0%86%
South Africa0%84%
United States0%82%
Sweden0%80%
Finland0%80%
Switzerland0%77%
Poland0%74%
Netherlands0%67%
Russia0%50%
India0%48%
South Korea0%20%
China0%11%

PayPal Merchant Account

PayPal Merchant Statistics
Source: PayPal
  1. It is estimated that there is approximately 29 million merchant account as of 2023. 

However, there were 24 million merchant accounts on Paypal in the year 2019. Besides, in 2015, there were only 13 million merchant accounts. 

The following table displays the number of merchant accounts over the past years. 

YearAccount
201513 million
201615 million
201718 million
201821 million
201924 million
202229 million

PayPal Statistics by Acceptance

  1. More than 16.8 million websites accept PayPal. 
  1. Over 71% of the e-commerce websites in the United States accept PayPal as of 2023. 
  1. PayPal is accepted in more than 200 countries and regions around the world. 

PayPal Revenue Statistics

PayPal Financial Statistics Infographics
Source: PayPal
  1. PayPal generated $27.5 billion in the year 2022.

PayPal generated a revenue of $7.4 billion in the 4th quarter of 2022 alone.

The following table displays the revenue earned by PayPal over the years:

QuarterRevenue generated Year-on-year percentage 
Q4 2022$7.4 billion7%
Q3 2022$6.85 billion10.7%
Q2 2022$6.81 billion9.1%
Q1 2022$6.48 billion7.5%
Q4 2021$6.92 billion13%
Q3 2021$6.18 billion13.2%
Q2 2021$6.24 billion18.6%
Q1 2021$6.03 billion30.6%
Q4 2020$6.12 billion23.4%
Q3 2020$5.46 billion24.7%
Q2 2020$5.26 billion22.2%
Q1 2020$4.62 billion11.9%
Q4 2019$4.96 billion17.4%
Q3 2019$4.38 billion18.9%
Q2 2019$4.31 billion11.6%
Q1 2019$4.13 billion12%

Source: Statista, PayPal.

  1. At the end of the year 2022, PayPal generated a revenue of $27.5 billion. Besides, in the year 2021, the revenue generated by Paypal was reported to be $25.3 billion. 

The following table displays the revenue generated by PayPal over the past years. 

YearRevenue
20103.5 billion
20114.5 billion
20126 billion
20136.7 billion
20148 billion
20159.2 billion
201610.8 billion
201713 billion
201815.4 billion
201917.7 billion
202021.4 billion
202125.3 billion
2022$27.5 billion

Source: Business of apps, PayPal.

Profit Earned by PayPal

  1. In the fourth quarter of the year 2022, Payapl was able to earn a profit of 921 million. 

It generated 4% more net income in the 3rd quarter of the year 2022, as compared to that generated in the 2nd quarter of the same year. The net income generated in the 3rd quarter of the year 2022 was recorded to be $ 1.3 billion. 

The following table displays the net income generated by PayPal in different quarters over the past years. You will also find the percentage of profit or loss incurred in that quarter. 

QuarterNet incomeYear-on-year percentage change
Q4 2022921 million15%
Q3 20221,330 million4%
Q2 2022-341 million-128.8%
Q1 2022509 million-53.6%
Q4 2021801 million-48.9%
Q3 20211,087 million6.5%
Q2 20211,184 million-22.6%
Q1 20211,097 million1,206%
Q4 20201,567 million209.1%
Q3 20201,021 million121%
Q2 20201,530 million85.9%
Q1 202084 million-87.4%
Q4 2019507 million-13.2%
Q3 2019462 million6%
Q2 2019823 million56.5%

Source: Statista, PayPal. 

  1. PayPal earned a profit of $2.4 billion by the end of the year 2022

Besides that, it recorded a profit of $4.1 billion in the year 2021. The profit in the year 2021 was less than that earned in 2020, but it was around 70% higher in 2019. 

The following table displays the profit earned by PayPal over the past years. 

YearProfit earned by PayPal. 
20120.8 billion
20130.9 billion
20140.4 billion
20151.2 billion
20161.4 billion
20171.8 billion
20182 billion
20192.4 billion
20204.2 billion
20214.1 billion
20222.4 billion

Source: Business of apps, PayPal.  

PayPal Transaction

  1. 22.3 billion transactions took place on PayPal in the year 2022. 

While 19.3 billion transactions took place on the platform in the year 2021. The transactions recorded in the year 2020 were 20% less than that recorded in the year 2021. 

The following table displays the number of transactions recorded over the past years. 

YearTransactions
20133.2 billion
20143.9 billion
20154.9 billion
20166.1 billion
20177.6 billion
20189.9 billion
201912.4 billion
202015.4 billion
202119.3 billion
202222.3 billion

Source: Business of Apps. 

PayPal Transaction Per account

  1. PayPal recorded 51 transactions per account on average as of the year 2022. 

While the average number of PayPal transactions in the year 2021 was reported to be 45 times. There was a 12.5% increase in the number of average transactions as compared to the year 2021. 

The following tangible displays the number of average transactions that took place over the past years. 

YearTransaction per account
201323
201424
201527
201631
201733
201836
201940
202040
202145
202251

Source: Business of apps, PayPal. 

Paypal Payment Volume 

PayPal Payment Volume
  1. $357.4 billion was the recorded payment volume in the 4th quarter of the year 2022. 

While, in the third quarter of the year 2022, PayPal total payment volume grew by 8.7 percent as compared to that in the 2nd quarter of the year 2022. The payment volume was 336.97 billion in the Q3 of the year 2022. 

The following table displays the payment volume of Paypal in different quarters of previous years. 

QuarterValue of payments processedYear-on-year change 
Q4 2022$357.4 billion5%
Q3 2022336.97 billion8.7%
Q2 2022339.79 billion9.3%
Q1 2022322.98 billion13.1%
Q4 2021339.53 billion22.5%
Q3 2021309.91 billion25.6%
Q2 2021310.99 billion40.3%
Q1 2021285.45 billion49.8%
Q4 2020277.07 billion39%
Q3 2020246.69 billion38.1%
Q2 2020221.73 billion28.6%
Q1 2020190.57 billion18%
Q4 2019199.4 billion21.8%
Q3 2019178.67 billion24.9%
Q2 2019172.36 billion23.6%
Q1 2019161.49 billion22%
  1. PayPal crossed $1 trillion in payment volume in the year 2021. While, in the year 2022, it recorded a payment volume of $1.4 trillion

The following table displays the payment value of PalPal recorded over the past years. 

YearPayment Volume 
2014235 billion
2015282 billion
2016355 billion
2017451 billion
2018578 billion
2019712 billion
2020936 billion
20211250 billion
20221360 billion

Source: Business of apps, PayPal. 

PayPal Subsidiaries

  1. Paypal has launched several subsidiaries in the last decade. These subsidiaries of Paypal are made to expand the financial services within reach of customers and merchants and fulfill all their needs. 

The key subsidiaries of PayPal are as follows: 

Subsidiary NameDescription
Venmo.It is one of the most popular subsidiaries of PayPal. It provides peer-to-peer payment services in the United States. 
Braintreeprovides merchants with an account and gateway to process their transactions online. 
XoomFacilitates online money and provides access to mobile transfer money across the globe. 
HoneyA browser extension that provides e-commerce coupons and discounts. 
iZettleIt provides payment solutions for small businesses and is a supplier of chip card readers. 
  1. PayPal acquired Honey for $4 billion in the year 2019. It is the maker of a popular online shopping browser extension. 
  1. For $800 million, PayPal acquired Braintree in the year 2013. 
  1. In the year 2015, PayPal purchased Xoom for $890 million. 
  1. PayPal purchased iZettle for $2.2 billion. 

PayPal Market Share

  1. PayPal owns 43% of the global market share of the payment service segment. It is followed by Stripe, which owns 18.75% of the market. 

The following table displays the market share owned by PayPal and other competitors. 

Company namePercentage of market share owned by the company
PayPal43%
Stripe18.75%
Shopify Pay Installments12.815
Amazon Pay5%
Braintree1.35%
Afterpay1.88%
  1. On the other hand, PayPal owns 59.63% of the market share in the united states. At the same time, Stripe owns only 14.49% of the market share in the united states. 

The following table displays the market share owned by PayPal and its competitors in the united states. 

Company namePercentage of market share owned by the company
PayPal59.63%
Stripe14.49%
Authorize.Net2.58%
Square Payments2.26%
Braintree2.44%
Amazon Pay4.45%
  1. The market capitalization value of PayPal is reported to be $140.1 billion as of 2021. Moreover, it ranks 6th worldwide in the market capitalization list of fintech companies. 

The following table displays the market capitalization of the largest fintech companies from all over the globe. 

RankCompanyCountryMarket Capitalization 
1VisaUnited States477.95 billion
2MastercardUnited States367.84 billion
3Ant FinancialChina312 billion
4TencentChina238.12 billion
5IntuitUnited States156.94 billion
6Paypal United States140.1 billion
7Stripe Ireland95 billion
8FiservUnited States65.72 billion
9Adyen Netherlands65.21 billion
10SquareUnited States58.78 billion

Source: Statista. 

PayPal Employee Statistics

PayPal Employee Statistics
  1. There are 30,817 employees in PayPal as of the end of the year 2022. While in the year 2021, the number of employees was 30,900. The number of employees decreased in the year 2022 due to the layoffs based on the rising recession in the United States. 

The following table displays the number of employees in PayPal over the past years. 

YearNumber of PayPal employees. 
201516,800
201618,100
201718,700
201821,800
201923,200
202026,500
202130,900
202230,817

Source: Statista. 

  1. There were 56,2% of males, 43.7% of females, and 0.04% of non-binary employees working in Paypal in the year 2021. 

The following table shows the percentage of female and male employees working at PayPal. 

YearFemaleMale
201743%57%
201842%58%
201943%57%
202043%57%
202143.7%56.2%

Source: Statista. 

  1. 45.2% of the employees at PayPal are while 33% are Asian. The following table displays the ethnicity of the Paypal workers. 
EthnicityPercentage of employees
White45.2%
Asian33%
Hispanic/Latin X8.6%
Black or African American7.4%
American Indian or Alaska Native0.3%
Native Hawaiian or Pacific Islander0.3%
Two or more races2.5%

Source: Statista

Paypal Consumer Statistics

  1. Consumers said that they are 54% more likely to make an online purchase if the merchant accepts PayPal. 
  1. $485 is reported to be the average PayPal balance of an American Consumer. 
  1. 66% of PayPal consumers reported that they shop only from domestic merchants. 
  1. 65% of the mobiles with mobile payment apps have PayPal installed in them. 
  1. 26%  of the cross-border purchases on PayPal are reported from China. 

PayPal Usage by Various Websites Around the Globe. 

  1. Approximately 17,317,147 websites use PayPal websites across the globe. 

In the United States, more than 1,039,766 websites use Paypal. While in the United Kingdom,  308,166 websites reported that they use PayPal. 

The following table displays the number of websites in different countries that use PayPal on their website. 

CountryNumber of websites that use PayPal
United States1,039,766
United Kingdom308,166
Germany291,640
Australia229,565
Canada128,161
Brazil118,697
Italy107,845
France97,555
Netherlands77,641
Russia75,955

Source: Built with trends

PayPal History

  1. Let us take a look at the History of PayPal and what it has achieved in the past years. 
1998Confinity was established for digital payments for consumers and businesses. 
1999Confinity was renamed PayPal
2000.PayPal has more than 1 million users. 
2002PayPal joins eBay and becomes its official payment provider. 
2008BillMe later joined the PayPal family. 
2011PayPal gets more than 1000 million active users. It is expanded to 190 countries and can be used in 25 currencies. 
2013Braintree and Venmo are added to PayPal’s family. 
2015PayPal has become an independent company once again. Xoom joined PayPal, making it easy for international transactions. 
2016PayPal announced a partnership with Visa. 
2017Swift Financial joined PayPal
2018PayPal acquired Zettle, Hyperwallet, and Simility. 
2019PayPal became the first foreign service to be approved in China. 
2020PayPal donated more than $535 million to support Black communities in the United States. Honey joined PayPal. 
2021PayPal and Venmo launched a new digital wallet service. Paidy joined PayPal. 
2022PayPal started a new chapter with a global brand refresh. 

Source: PayPal

PayPal Trends 2023

  1. In the first quarter of the year 2023, the net revenue of PayPal is expected to grow by 7.5%. 
  1. The CFO of PayPal reported that they do not expect the total number of active accounts to grow in the year 2023. 
  1. Due to the recession taking place in the United States, PayPal’s growth would be likely impacted. 
  1. According to analysts, there may be an increase in the total payment volume by 9.5%, and it may reach $1.49 trillion in the year 2023. 

Related Read:

Wrapping Up: PayPal Statistics (2023)

That’s all about PayPal. 

With the predicted increase in revenue, it would be interesting to see whether 2023 will be a great year for PayPal or if they will be subjected to loss. However, the company has already predicted that there were be no noticeable increase in the active number of its users. 

Do you prefer PayPal over other payment apps? Let us know your views in the comment section below. 

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